Product Care

These materials are particularly low-maintenance and highly durable.

Avoid direct contact with perfume, hairspray, and other cosmetic products, as these can dull its shine.

Clean your jewelry occasionally with lukewarm water and a small amount of mild soap to keep it clean and shiny.

We recommend professional ultrasonic cleaning to restore its shine.

You can send your jewelry by mail to our address in Horn, drop it off at one of our stores, or bring it to the workshop at our flagship store on Waisenhausplatz in Bern.

White gold is durable, elegant, and timeless, making it ideal for jewelry designed to last for many years.

Avoid direct contact with perfume, hairspray, and other cosmetic products, as these can dull its shine.

With regular wear, the rhodium plating may gradually wear away over time. This is completely normal.

The rhodium plating can be renewed by having your jewelry replated from time to time, restoring its like-new shine.

You can send the item to our address in Horn, drop it off at one of our stores, or bring it to the workshop at our flagship store on Waisenhausplatz in Bern.

We recommend removing your jewelry before showering or entering the water, as moisture can affect the material.

Yes. Perfume, hairspray, and other cosmetic products can damage your jewelry. Apply these products before putting on your jewelry.

No. Avoid wearing silver jewelry in swimming pools or spas, as chlorinated water can damage the material.

No. Jewelry should always be removed before exercising to prevent damage from impact, sweat, or pulling.

Silver can oxidize due to external factors. This is a natural process and does not indicate a defect in quality.

Use a cleaning product specifically designed for silver jewelry to remove tarnish easily and effectively.

Please remove gold-plated jewelry before showering to protect the plating.

Gold-plated jewelry should be removed before exercising, as sweat and movement can damage the surface.

Avoid direct contact with perfume, hairspray, and other cosmetic products, as these can damage the gold plating.

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Do not use silver cleaning products, as these can damage the plating. Instead, gently clean your jewelry with lukewarm water and a soft cloth.

No. Avoid all contact with water, as the pearls may come loose and their luster may be affected.

Remove your jewelry before going to sleep to prevent damage caused by pressure or friction.

Pearl jewelry should not come into contact with perfume, hairspray, or other cosmetic products, as these can damage the pearls’ delicate surface.

No. There is a risk of impact and damage during exercise, so we strongly recommend removing your pearl jewelry beforehand.

Pearls are best stored in silk, which helps protect them from scratches and other damage.

Yes. To preserve their beauty and ensure they remain secure, pearl necklaces should be restrung by a professional every few years.

Avoid activities that place significant pressure on the jewelry, especially when wearing rings, as this can deform or damage the setting.

We recommend having the setting checked every 1–2 years by our trained staff or by our goldsmith on Waisenhausplatz in Bern to ensure that the stones remain secure.

Stop wearing the jewelry immediately. Send it to our address in Horn as soon as possible, drop it off at one of our stores, or bring it to the workshop at our flagship store on Waisenhausplatz in Bern.

Regular inspections help prevent stones from becoming loose or falling out, especially in frequently worn rings and bracelets.

The water-resistance rating is engraved on the back of your watch case.

A watch marked only as Water Resistant, with no pressure rating, is not suitable for contact with water.

A rating of 3 bar means the watch can withstand light splashes, such as rain.

A rating of 5 bar allows for contact with splashes while washing your hands or doing the dishes, but the watch should not be fully submerged.

Watches rated to 10 bar or more are suitable for showering or snorkeling, but not for scuba diving.

Yes. We recommend having your watch’s water resistance tested regularly and restored during every service.

Make sure the crown is fully closed, and do not operate any pushers while the watch is underwater.

No. Sudden temperature changes can cause condensation inside the watch and should be avoided.

Yes. Repeated impacts can affect the watch’s accuracy and performance, so please handle it with care.

No. Electronic devices can cause magnetic interference, so keep your automatic watch at a safe distance.

No. Humidity can damage the watch over time, so we do not recommend storing it in the bathroom.

Keep the leather strap away from water and cosmetic products to prevent cracking, discoloration, and premature wear.

Depending on its condition, we recommend a full service every 5–7 years.

No. Steam can damage the internal components, so we recommend storing your watch elsewhere.

Keep it away from water and cosmetic products to prevent wear and discoloration.

Depending on its condition, we recommend a full service every 2–4 years to ensure reliable long-term performance.

Have the battery removed by one of our specialists to prevent an empty battery from leaking.

Only when you plan to start wearing your quartz watch regularly again.